Booking Your New Zealand Tour
Q. How long beforehand should I book?
A.
The most popular period for New Zealand holidays is from October /
November till March / April for the summer season - when tours
tend to fill quite quickly. If you are booking from the UK / Europe it
would be advisable to book relatively early to ensure you get flights
into NZ over this period. The winter / snow period of August to October
is popular in the South Island. We can take bookings for most of our
tours right up until the departure date if there are spaces left, so
have a look at the availability, and if there’s still space we’ll
gladly take your booking.
Q. Do you sell flights?
A.
No. Depending on where in the world you are, what time of year you are
flying and your route affect flight prices quite differently. Students
can obtain 'Student Fares' and younger people can buy 'Youth Fares'.
Deals do come up all the time, but summer time here in New Zealand
really
needs to be booked in advance for the best prices and options. We work
with some specialized agents who can help with your flights to New
Zealand. In the UK please contact Malcolm at Like2 Travel at sales@like2travel.com or from Australia contact Flora at flora.nifakos@flightcentre.com.au
Q. How can I make a booking
A.
You can either use the booking form on this website or contact the
closest agent to you. This site is designed to make booking as easy as
possible, but we do appreciate that sometimes it’s nice to talk to
someone in person, so just give us a call! We can talk you through the
whole booking procedure over the phone. If Booking on line, simply click
the BOOK icon next to the date you want, on the Tour Page you want.
This will take you though to our Booking Terms + Conditions page which
you should read and either agree to continue and book or disagree and
make no booking. The actual Booking Form is relatively straight forward,
however, if you have any questions - just email us.
Q. Do I need to pay a deposit?
A.
Yes. A deposit is necessary to secure your space on the tour and is due
upon making the Booking. The deposit amounts are as per below for tours
over 7
days:
NZ - $500.00 per person
AUD - $500.00 per person
GBP - £300.00 per person
USD - $500.00 per person
Q. When is the final payment
due?
A. The final payment is due in full 5 weeks before the
departure of your trip.
Q. How do I pay?
A.You can pay for your trip by one of the following methods of payment by just
selecting the payment method at the final stage of completing your on-line
booking form:
|
Pay by Telephone: |
Please call us on: |
|
UK Bank Transfer Payments: |
Please include your last name and tour name as a reference. |
|
NZ Bank Transfer Payments: |
Please include your last name and tour name as a reference. |
| AUS Bank Transfer
Payments: |
Please include your last name and tour name as a reference. Keystone Journeys, National Australia Bank Branch Number: 082-603 / Account Number: 836483479 |
|
Credit Card: |
Details
needed for processing payment: type of card, full name on card, expiry
date of card, full card number, 3 digit security number on back of
card. |
Q. How do I know my Booking is confirmed?
We
will send trip confirmation to you by email within 1-2 working days of
you making your booking. We will send you a comprehensive pre-departure
dossier regarding your trip along with an invoice showing deposit and
balance owed. The dossier information can also be downloaded on the
details page of the trip you have booked.
A. How do I know which trips
are available?
Q.
Have a look at the dates box of each trip, the right hand column is the
availability column. In this 'availability' column, 'L' (Limited) means
that there are only a few places left on the tour but by booking
immediately, you stand a good chance of securing a place on the trip.
We will need to send confirmation that space is available. 'A' (Available) means that there are several places left on the tour and you can freely book. 'F' of
course means full.
Q. Are there deals you offer?