No contract shall exist between Overland NZ and the Client until the Company (ONZ) has received the deposit and completed Booking Form, and the Company (ONZ) has confirmed the booking to the Client or the client’s Travel Agent. 

The balance of the tour cost must be paid no later than 4 weeks prior to the departure date for all tours. Otherwise Overland NZ may treat the booking as being cancelled by the client. Bookings made within 4 weeks of departure must be paid in full.

Should a Client wish to cancel a booking, the cancellation will take effect from the date Overland NZ receives written notification. The applicable cancellation charges are as follows:

• Cancellations more than six weeks before departure: Loss of Deposit
• Cancellations between two and six weeks of departure: Loss of Deposit + 25% of balance
• Cancellations within two weeks of departure: Loss of Deposit + full balance
  

You can transfer to another trip at any time if a place is available. A transfer fee of $25 applies. After such a transfer any cancellation will result in forfeiture of full payments made. We recommend you take out travel insurance covering medical expenses, personal accident, cancellation and personal property.

Overland NZ reserves the right to cancel a tour in the event the minimum number of passengers is not met, or for any other reason determined by the Company (ONZ) prior to departure. Clients must bear this in mind when booking non refundable or restricted flights and insurance as Overland NZ shall not be liable to compensate or refund any losses as a result of a tour cancellation. If Overland NZ does deem it necessary to cancel a tour, we shall offer you the chance to transfer to another departure, or you will recieve full (paid) monies back for the tour and any additional expenses, if incurred, will be borne by you.

The client must acknowlegde that participation on any of the tours in our brochure or website may involve a certain degree of personal risk. The client acknowledges that his/her decision to travel to their chosen destination is willing to assume the personal risk upon such travel.

Before the Client commences a tour he or she must obtain travel insurance with a reputable insurer to cover personal injury, medical expenses, repatriation expenses, loss of luggage and the expenses associated with cancellation or curtailment of a tour. The Client is responsible for any loss or damage to baggage or personal possessions or any consequential loss resulting there from. If a Client becomes ill, all hospital expenses, doctors fees and repatriation costs are the responsibility of the Client and the Company (ONZ) shall not be liable for any refund of the tour cost. 

Prices quoted in this brochure were correct at the time of printing. However, as external factors may affect the exchange rates, transportation taxes, operational and administrative costs, we reserve the right to increase the price up to the day of departure. If after departure additional expenses are incurred through delay, accident or disruption of advertised schedules beyond the control of the Company (ONZ), such expense must be borne by the Client. 

All tours and associated arrangements are subject to alteration without notice if necessary because of factors beyond the control of Overland NZ, including, but not limited to exchange rate changes, political disputes, climatic variations, airline departure time changes, although where possible, details of such alterations will be sent to the last known address of the Client as soon as the Company is aware of such alterations. The Company (ONZ) reserves the right to alter itineraries if it is in the interest of the Client to do so. 

Whilst the Company (ONZ) will take all reasonable precautions to provide for the Client’s safety and comfort, the Client accepts that these tours carry inherent risks and any Client wishing to participate in such activities must be able to assume this risk. The Client must be in good health to join these tours. Neither the Company nor its servants or its agents shall be liable for personal injury, damage or loss - including consequential loss - to any Client however caused. This includes personal injury caused or contributed to by the negligence, breach of contract or duty to the Company’s servants, agents or any independent contractor whether English or foreign law. 

The Client will comply strictly with all laws, customs and foreign exchange restrictions of any country visited. The Company shall not be responsible or liable for any Client who contravenes any law or regulation of any country visited. 

If the Company (ONZ) considers the client unsuitable for a tour it may, in its absolute discretion, cancel such Client's booking or decline to carry the Client further if that Client causes inconvenience or annoyance to other passengers.

If the Client has any complaint about the tour booked he or she should first bring this to the attention of the Tour Leader. If at the end of the tour, the client feels that his or her complaint has not been properly dealt with, the Client must notify the Company (ONZ) in writing within 30 days of completion of the tour. No compenstion will be paid to any client that has completed their tour with the company.

The client must notify the Company (ONZ) of any food allergies you have at the time of booking. Further it is the Clients repsonsibility to ensure the food that is prepared is suitable for you. 

These do not form part of the tour or contract. The client accepts that any assistance given by the Tour Leader or representive in arranging such activities does not render the Company (ONZ) liable for optional extras. These optional extras are not included in your tour price. Overland NZ is not responsible for the Client when he or she embarks on any optional  activity. Overland NZ does not necessarily endorse any optional activity available on the tour.

If a credit or charge card is used to pay either deposit or balance payment then a 2.5% surcharge will be levied on the amount (This will be a 4% charge if booked with a US or Canadian card). This amount is subject to change without notice depending on country of payment..

21. WEBSITE / BROCHURE: